Curriculum

GOING VIRTUAL Curriculum

Module 1

Building High-Performing Virtual Teams
In this module, participants will learn strategies for leveraging opportunities created by a remote workforce, and how to avoid the common pitfalls.

How to identify the right team members and assemble the correct team.
Create the mission and goals to set the proper foundation.

Module 2

Managing Virtual Projects
In this module, participants will learn why managing virtual teams requires new strategies for building trust, encouraging engagement, and establishing commitment. Participants will learn how to align mission, goals and metrics to keep virtual team projects on schedule and improve overall outcomes.

Create workflows and milestones and touchpoints to ensure that your virtual team stays on track.

Module 3

Virtual Intranets, Change Management and Collaboration
Communication is always critical for an organization, but a remote workforce requires even greater focus on ensuring that individuals know both how, when, and with whom to communicate. Whether it is negotiating conflicts, identifying bottlenecks, or sharing data, firms must understand what strategies, tools, and processes ensure a smooth transition to going virtual.

Develop a communication plan to optimize collaboration and efficient decision-making.

Module 4

Metrics & Analytics for Virtual Teams
One of the biggest challenges of moving to a remote team is holding individuals and teams accountable and ensuring full transparency. Participants will learn best practices for using technologies, and processes to ensure that teams and individuals drive measurable outcomes that drive profit to the bottom line.

Assess the biases on your team and develop an action plan for addressing the bias that’s most negatively impacting decision-making on your team.

Module 5

Managing Diversity in Virtual Teams
As organizations go virtual, teams become more diverse and multicultural. This brings both opportunities and challenges. This program will identify those opportunities and challenges, and participants will learn strategies for managing cultural issues and best practices for improving a team's cultural intelligence. Increased cultural sensitivity will help teams increase productivity and expand their effectiveness.